Traveler-Driven Program and Policy Adjustments to Consider in the Next Era of Travel

Between the pandemic and economic turbulence, the past two years have caused a seismic shift in the classic types of business travelers. Pre-pandemic road warriors may be traveling less, while remote workers gathering for team meetings have created an entirely new category of travelers. These and other shifts require travel managers to take a more nuanced look at who’s traveling and how they’re spending, then adjust policy to fit these new or changed traveler types....
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